ServePath Blog

Thank you for your interest in the ServePath blog. Please note that all of our most recent content is now on the GoGrid blog. We recommend that you visit that site and subscribe to the GoGrid blog feed. This blog will no longer be updated so we encourage you to read up on GoGrid Cloud and Dedicated Infrastructure hosting on-demand at: http://www.gogrid.com.

Here’s an interesting article about the customer support challenges facing any web hosting company. It isn’t easy.

“…customers expect 100% uptime, all of the disk space and bandwidth included with their plans, and enough processing power to do whatever they need with their website.”

This all started from somebody complaining that their $9.95 a month shared hosting plan from Dreamhost. From what I gather, they had so much traffic that Dreamhost shut them down. It sounds like a perfect reason to upgrade to a dedicated server from ServePath.